What families say, in their own words

The Situation

A family in Muang district lost their father suddenly. He had handled all family finances. Documents were spread across three locations: a tin box at home, a filing cabinet at a relative's house, and a storage box under a bed. Nobody knew what was in any of them or which documents were current.

What keepsaketasd Did

A Records Tidy-Up session brought everything together in one place. Each document was identified, dated where possible, and assigned to a labelled folder. A summary sheet noted what was present, what appeared to be outdated, and which items should be verified at the Land Department and Amphoe office before engaging a solicitor.

The Outcome

The family arrived at their solicitor's office three weeks later with everything organised and labelled. The solicitor commented that they were the most prepared family she had seen that month. The process that followed moved faster as a result.

The Situation

Two siblings needed to deal with their mother's property in Khon Kaen after her passing. Neither had any prior experience with Thai succession processes. They had been told by neighbours that they needed a solicitor, but they did not know what questions to ask or what documents to bring.

What keepsaketasd Did

Both siblings attended an Estate Organisation Education session together. The session covered the general succession process for property in Thailand, the difference between an administrator and a beneficiary, and which offices handle which steps. They left with a plain-language note summarising the process and a list of the documents they needed to locate.

The Outcome

When they met their solicitor the following week, they understood the terminology, had the right documents ready, and asked informed questions. The solicitor's first appointment lasted ninety minutes rather than the two to three hours she typically needed for families coming in without preparation.

The Situation

A retired couple in their late sixties had three adult children and a range of assets: a house, a small rental property, two vehicles, and several insurance policies. They wanted their affairs in order while both were healthy and able to participate, and they wanted to put their personal wishes in writing.

What keepsaketasd Did

The Inventory, Archive & Wishes Programme was conducted over five sessions across two months. A complete, indexed archive was built. A personal wishes document was drafted in plain language. A gap analysis identified two insurance policies that needed updating and an expired vehicle document. The final session included a full referrals sheet for their solicitor and accountant.

The Outcome

The couple felt a clear sense of relief at the end of the programme. Their children were informed about the archive location and structure. The couple subsequently updated two insurance policies and engaged a solicitor to formalise their wishes — steps they would not have known to take without the gap analysis.